Refund policy
Effective Date: July 9, 2026
At Core Elements Brands, we are committed to providing high-quality health supplements. Due to the nature of our products and to help ensure the safety and integrity of the items we sell, all sales are final. We do not accept returns, exchanges, or issue refunds for products that have been purchased, except where required by applicable law.
Returns and Refunds
All purchases made through Core Elements Brands are considered final upon shipment. We are unable to accept returns or provide refunds for:
- Change of mind
- Incorrect product ordered by the customer
- Unwanted products
- Opened or used products
- Products returned without prior authorization
Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact Core Elements Brands as soon as possible after receiving your order so we can evaluate the issue and work to make it right. To help us resolve your claim quickly, please include your order number, a description of the issue, and photographs of the damaged product and packaging, if applicable.
We reserve the right to request additional information necessary to process your claim.
Contact Us
If you have any questions about this Refund Policy or need to report a damaged or incorrect order, please contact us:
Core Elements Brands
Care of SV Investment Partners
110 W. Vine Street, Suite 300
Lexington, KY 40507
Phone: 800-269-5792
Email: support@coreelementsbrands.com
Legal Rights
This Refund Policy does not limit or exclude any rights or remedies that cannot be limited or excluded under applicable federal, state, or local law. If applicable law requires a refund, replacement, or other remedy, Core Elements Brands will comply with those legal requirements.